Refund and Cancellation Policy

Introduction Thank you for shopping at Starters Guide. We offer high-quality e-products designed to enhance your personal and professional growth. Given the digital nature of our products and the immediacy of their delivery, we have outlined our refund and cancellation policy below. Please read it thoroughly before making a purchase.

1. Cancellations

  • Due to the instant nature of digital deliveries, we do not accept cancellations once a purchase has been made. Please be sure you have selected the correct product before completing your transaction.

2. Refunds

  • At Starters Guide, we stand behind the quality of our products. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
  • If you experience a technical problem accessing a downloaded product or any other issues that prevent you from using it as intended, please contact us within 24 hours of your purchase to discuss a resolution.
  • Refunds, when offered, will be issued solely at our discretion, depending on the circumstances of your request. Reasons that might warrant a refund include non-delivery of the product, download issues, major defects, or irreparable defects with the product. If a refund is issued, it will generally be processed within 7 business days.

3. Replacement

  • In cases where a product may be defective, we may offer to replace the product instead of issuing a refund.

4. Contact Us

  • We encourage customers to understand the digital format and features of our products before purchase. However, if you have any questions related to your order, our refund and cancellation policy, or are experiencing problems with a product, please contact us at:

Acknowledgement

By purchasing digital products from Starters Guide, you signify your agreement to this Refund and Cancellation Policy. If you do not agree with or fully accept the terms of this policy, we ask that you do not place an order with us.